CRM is about more than just being nice!
The ingredients of good Crew Resource Management
If there could ever be a major aviation accident that could be considered humorous, Continental Airlines flight 1943 would definitely be the one. In February of 1996, a Douglass DC-9 landed in Houston Texas with the wheels still retracted. All passengers escaped the aircraft without injury. This accident illustrates several key CRM concepts, and how a failure of leadership resulted in an accident unlike most aviation accidents.
Below is a link to my humble opinion on this classic accident. On that page you’ll also find a link to the full NTSB report that includes the cockpit voice recorder transcripts.
Hope you enjoy reading about this event, as I have certainly enjoyed reading and studying about it myself.
- IMHO: Accident Analysis & Full NTSB Report
My humble opinion on this classic accident.