CRM is about more than just being nice!

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The ingredients of good Crew Resource Management

If there could ever be a major aviation accident that could be considered humorous, Continental Airlines flight 1943 would definitely be the one.  In February of 1996, a Douglass DC-9 landed in Houston Texas with the wheels still retracted.  All passengers escaped the aircraft without injury.  This accident illustrates several key CRM concepts, and how a failure of leadership resulted in an accident unlike most aviation accidents.

Below is a link to my humble opinion on this classic accident.  On that page you’ll also find a link to the full NTSB report that includes the cockpit voice recorder transcripts.

Hope you enjoy reading about this event, as I have certainly enjoyed reading and studying about it myself.

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